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Module

Municipal Portal

Turn your municipal customers into quality service delivery partners. Give them the information they need, in real time, and grow the trust they have in your operations.

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In-Cab Tools
Municipal Portal
The full picture. In real time.
  • Real-time service tracking

    Live monitoring of contracted services ensures joint oversight with your customers of service zones.
  • Complaint resolution

    Accurate service information gives municipalities the ability to address, resolve, or escalate citizen complaints.
  • Historical data and reporting

    Shared service data helps operators and municipalities identify issues and optimize planning together.
  • Service completion verification

    Access to centralized, live indicators reduce communication hiccups and help manage service delivery expectations.
  • Customizable role access

    Role-based access streamlines information sharing, providing fast and reliable answers for you and your customers.
  • Compliance and reporting

    Help all stakeholders stay audit-ready with access to service records and compliance reports.
Benefits
Transparency: a key to long-term business relationships 

When everyone is on the same page, everyone wins. 

  • Improved oversight

    Real-time tracking translates into performance metrics that municipal customers can see and services they can rely on.
  • Trust that meets everyone’s needs

    Reliable operational data increases your understanding of what impacts service delivery.
  • Supported sustainability goals

    Optimized routes lead to reduced fuel consumption and compliance with emission standards — everyone wins.
  • Accurate service documentation

    Municipalities can easily verify work status and handle citizen concerns about missed and delayed service, and avoid escalations.
  • Increased budget predictability

    Smarter operations help minimize cost overruns and improve budget predictability for all parties.
Turn transparency and accountability into assets

Speak with our experts to learn how MAPGEARS Streets’ Municipal Portal module can transform your business relationships.

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Challenges
The route to progress
The Municipal Portal provides real-time tracking and service completion indicators, allowing municipalities to verify service delivery and compliance with service schedules.

Absolutely! By allowing municipalities to track progress across service areas in real time, they have the information they need to address complaints and prevent escalation. That increased visibility also ensures they can help you address issues more quicky.

The Municipal Portal’s easy access to historical service data and performance reports helps municipalities monitor compliance. And that means more agreement on fulfillment of contractual requirements.

Efficient trail management requires a centralized platform like EVTrails, which streamlines mapping, maintenance, real-time updates, and user engagement while leveraging data insights for better decision-making

With customizable role-based access, municipalities can assign appropriate access to staff, ensuring only the right personnel have the necessary data and tools while protecting your sensitive business information.

Efficient trail management requires a centralized platform like EVTrails, which streamlines mapping, maintenance, real-time updates, and user engagement while leveraging data insights for better decision-making

Efficient trail management requires a centralized platform like EVTrails, which streamlines mapping, maintenance, real-time updates, and user engagement while leveraging data insights for better decision-making
Efficient trail management requires a centralized platform like EVTrails, which streamlines mapping, maintenance, real-time updates, and user engagement while leveraging data insights for better decision-making
More MAPGEARS Streets modules
Dispatch Tools

Improve route management and team coordination with the standard Dispatch Tools module — drive operational efficiency, budget control, and consistent service delivery.

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In-Cab Tools

Ensure your team can safely provide quality service on time, every time, with user-friendly navigation, route guidance, two-way real time updates, and seamless communication.

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Transform your customers
into service partners

Speak with our team to explore how the MAPGEARS Streets’ Municipal Portal can give your team the tools they need to perform. 

Schedule a demo